Crucial Workplace Conversations can vary widely. From every day performance chats to highly sensitive topics such as suicide ideation. A conscientious manager will be confident and skilled and be able to conduct Crucial Conversations to bring about positive change – whether in performance, attendance, behaviour, attitude, results or in signposting someone to get the help they need to help them. There are lots of reasons why someone’s performance or attendance etc might be suffering, and unless you have the Crucial Conversation in the right way, at the right time, with the right intent – you may never find the solution – in fact, you might even make it worse.
Crucial Conversations are even more important at the moment when many managers will be managing remotely or have staff furloughed or staff working under unusual pressure in unusual circumstances – are you capable of such?
